Terms & Conditions

These Terms and Conditions outline the rules and regulations for using our website and services. By accessing or booking our services, you agree to comply with and be bound by these terms. Please read them carefully before using our platform.

1. Introduction

Primefix provides professional home repair, maintenance, and handyman services. By booking a service through our website, phone, or in person, you agree to these Terms and Conditions, our Privacy Policy, and any other related policies.

2. Services

• We provide a range of repair and maintenance services, including plumbing, electrical, painting, carpentry, appliance repair, and general handyman work.

• Service availability may vary depending on your location and technician schedule.

• Primefix reserves the right to decline or cancel a service request based on safety concerns, incomplete information, or lack of resource availability.
  
  

3. Bookings and Appointments

We prioritize your data protection by employing secure storage and processing methods, such as encryption and access controls. While we strive for high security, please note that no online transmission can be completely secure, and we cannot assure total safety.

4. Pricing and Payments

• Prices are provided before work begins, either as fixed-rate quotes or hourly estimates.

• Additional costs may apply if the scope of work changes after inspection.

• Payments can be made via cash, card, or online transfer through our secure platform.

• Full payment is required upon completion of service unless otherwise agreed in writing.
  
  

5. Cancellations and Refunds

• If you cancel under 24 hours before your appointment, a cancellation fee may apply.

• If Primefix cancels a service due to unforeseen circumstances, you will receive a full refund or be offered an alternate appointment.

• Refunds are issued only if services were not performed as agreed and verified by Primefix.
  
  

6. Customer Responsibilities

Before our technician arrives, please ensure that the service area is safe, accessible, and ready for work. Notify our team of any potential hazards, such as electrical issues, water leaks, or pets, and obtain any necessary permissions if the work involves shared or rented property.

7. Liability

Primefix ensures all technicians are trained, experienced, and follow safety standards. However, Primefix is not liable for indirect or consequential damages, including property loss or personal injury, beyond what is covered by applicable insurance. Any damage caused by negligence on our part will be assessed and resolved according to our service policy.

8. Warranty and Service Guarantee

Most services include a [30/60/90]-day workmanship guarantee, depending on the type of repair. The warranty covers defects in workmanship but excludes damage from misuse, normal wear and tear, or third-party interference. If any issues arise within the warranty period, contact us, and we’ll schedule a free re-inspection.

9. Intellectual Property

• All website content, logos, images, and materials are owned by Primefix.

• You may not copy, reproduce, or redistribute any material without written permission.
  
  

10. Changes to Terms

Primefix reserves the right to modify or update these Terms and Conditions at any time. Updates will be posted on this page with a new “Last Updated” date. Continued use of our services after changes implies acceptance of the updated terms.

11. Contact Us

For questions about this Privacy Policy, contact us:

Email: support@primefix.com

Phone: +1 (212) 555-0123 (Support)

Address: 1234 Sunset Blvd, Los Angeles, CA